Family Liaison Advice & Info.

The Family Liaison Advisor at Greenbank School is Kate Cleaveley.  

Kate can be contacted at school Monday to Friday.

What is the role of a Family Liaison Advisor?

  • Provide advice and information for Parents/Carers.
  • Support families in school meetings.
  • Home visits.
  • Sharing information on local activities & groups for Young people and their families.
  • Advice/Listening ear.
  • Co-ordinating family coffee mornings and support group

Kate works with staff across school to ensure that communication between home and school is effective.

Kate liaises with other professionals to support families where a multi-agency approach is required/requested.


Contact Information

Kate can be contacted at school Monday to Friday

Parents/Carers are welcome to call in to see Kate when you’re in school for meetings or appointments.

School – 01606 663849

Mobile – 07795263425

Email –







Disabled Go Website

Disabled Go website It is currently up and running for many places in the UK and works like a detailed social story for venues, attractions, parks, doctors and dentists and plenty more! Follow the link below to check out the website; but there are plenty of attractions listed nearby including Blue Planet Aquarium, Chester Zoo and even places in Scotland, London and plenty more!

There are 2 types of descriptions available, a small one will just include 1 photo, contact details, opening times and also if there is accessible parking etc. The other larger descriptions give a full intensive breakdown on the venue including information such as how wide car spaces are, the lighting used in rooms and if it is adjustable, what accessibility facilities are available, pictures of stair cases and lifts, even the toilets! it details right down to what type of taps are used in the bathrooms or hand dryers noise levels!!

For more information go to

National DID Card

The National Disabled Identification (DID) Card was introduced in response to disabled people posting comments in a number of social media sites that they were getting tired of constantly having to carry their paperwork proving they were entitled to some form of disability benefit in order to obtain a concessionary rate.

In particular parents of children with disabilities and special needs, whose children's disability is not immediately obvious, such as autistic, global developmental delay and other disabilities find it hard to explain their disability, especially if the children are present who may be unaware that they have a disability.

Disabled individuals often do not want to request or highlight the fact they have a disability when they would be entitled to concessionary rates. There can be stigma attached to requesting disabled rates.

What can the DID Card do for you?

The aim of the National DID Card is to remove the need for individuals to carry their paper documentation with them at all times. The card will have a photograph of the cardholder and will only be issued to disabled people who are in receipt of some form of disability allowance.

The card can be used as proof that they are in receipt of an eligible benefit and therefore entitled to gain entry at concessionary rate. Many establishments, theatres, museums, attractions, leisure facilities etc. offer concessionary prices for disabled people and in some cases offer free entry to another person assisting the disabled person.


The card can be applied for by disabled individuals or by a representative or guardian for the disabled person. If you are applying on behalf of the individual then please complete the application as if you were the cardholder, their personal details will be used and not the person applying for the card on their behalf. Only those who are in receipt of qualifying disability benefits can apply for the card:

  • Disability Living Allowance (DLA)
  • Attendance Allowance (AA)
  • Personal Independence Payment (PIP)
  • Blue Badge
  • Registered as a blind person
  • Armed Forces Independence Payment

How to apply..

Log on to

Max Card

The Max Card is a discount card for foster families and families of children with additional needs. Families simply show their Max Card upon entry to a venue in order to obtain free or discounted admission.

The scheme is designed to help these families save money on great days out at castles, zoos, bowling alleys and more.

They aim to provide a sense of community through stimulating learning experiences and enjoyable days out for everyone.

They work with local authorities and selected charities, who administer the cards to eligible families in their areas.

To apply for the Max Card go to

 Cheshire West & Chester residents - Register your child on the disabled children's register

The council are giving out free Max Cards to the first 1000 youngsters that join.



Greenbank School, Greenbank Ln, Hartford, Northwich CW8 1LD

Tel: 01606 663820 | Email: [email protected]